8-10 days if the book is in Western Switzerland (RERO catalogue). If the book comes from German-speaking Switzerland or from abroad, the delay varies.
Your default password, if you never changed it, is the last six number of your patron number.
If it does not work, contact the circulation desk to change your password.
You can request a document using the online form.
Enter your patron ID and your password:
Select your library in the drop-down menu:
Fill the form, and be specific! Give as many details as possible: title, author, publisher, publication date, did you find it in a library catalogue, do you wish us to search in Switzerland only, or also abroad...
Check the box to confirm that you accept the interlibrary loan conditions, and click on "Send"
In this case, you will receive a photocopy of the article, and you will keep it.
Enter your patron ID and password on the RERO interlibrary loan page, and once you have reached the detailed ILL form, click on the button "Article Request". Then fill the form, giving as many details as possible,